Privacy Policy

ProLine ("we", "our", or "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, process, use, and store the information you provide to us through our website in accordance with the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.

1. Information We Collect

When you use our website contact forms, we collect personal information that you choose to provide, which includes:

Your full name
Your telephone number
Your email address
Any project description, dimensions, or text you enter in the message field

2. How We Use Your Information

We collect and process your personal data for the following legitimate business purposes:

To respond to your inquiries and requests for free quotes.
To schedule site surveys and contact you regarding plastering, drywall, rendering, or insulation services.
To send you relevant details about your ongoing or upcoming projects.

3. Data Storage and Security

Your personal details submitted via our forms are securely stored in our private project-tracking spreadsheet hosted on Google Workspace. We implement strict operational security measures to prevent unauthorized access, modification, or disclosure of your data. We strictly do not share, sell, or rent your personal information to third parties.

4. Cookies and Tracking

Our website is built as a clean, static showcase. We do not use non-essential tracking cookies, advertising pixels, or Google Analytics tracking scripts. Therefore, you do not need to accept any invasive tracking pop-ups when using our website.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the business relationship, coordinate works, or comply with legal taxation and accounting records required by Irish regulations (Revenue Commissioners).

6. Your Rights Under GDPR

If you reside in Ireland or the EU, you have the following rights regarding your personal data:

Right to Access: You can ask us for copies of your personal data.
Right to Rectification: You can request that we correct any incorrect details.
Right to Erasure: You can request that we delete your personal data from our Google Sheet database at any time.

To exercise any of these rights, please contact us directly at prolineplastering36@gmail.com.